Holiday Inn Burlington Hotel & Conference Centre By Ihg, Burlington ➤ Reviews, Rooms & Prices 2025

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About the Hotel

3063 South Service Rd, Burlington, Canada, L7N3E9

The Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel, features the largest indoor hotel pool in Burlington and a full-service Conference Centre. This hotel caters to both business and leisure travelers with its array of amenities and recreational options. Its location near major businesses and downtown Burlington makes it convenient for various guest needs. The property also offers free Wi-Fi and complimentary parking.

Location

Situated conveniently near major companies like IKEA and Siemens, the hotel is a strategic choice for business travelers. Downtown Burlington, located along the shores of Lake Ontario, offers attractions such as the new Burlington Pier and local parks. Guests can easily reach area attractions, including the Royal Botanical Gardens and the Hamilton Museum of Steam & Technology, enhancing their stay. The hotel is also located 21.5 miles from John C. Munro International Airport.

Rooms

Standard guest rooms are equipped with amenities including air conditioning, free Wi-Fi, and flat-screen TVs. Guests can choose from one, two, and three-bedroom suites featuring king and double beds for added comfort. Amenities such as pillow menus and deluxe toiletries enhance the stay for both business and leisure travelers. Rooms provide a combination of accessibility and privacy for an enjoyable experience.

Eat & Drink

Alloro Restaurant & Lounge offers a varied menu with Mediterranean and Italian flavors in a contemporary atmosphere. Breakfast, lunch, and dinner options are available, and children under 12 eat free from the main menu. The gleaming quartz bar provides a relaxed setting for drinks and socializing, featuring multiple big screen TVs. Guests can enjoy casual dining with rich wood accents and etched glass decor.

Leisure & Business

The hotel features an Amazing Atrium that includes the largest heated indoor pool in Burlington, a sauna, hot tub, and a well-equipped fitness center. A games area and outdoor tennis and basketball courts offer additional leisure activities for guests. The extensive Conference Centre is designed for various business and social functions, making it a versatile venue. This combination of facilities ensures a unique experience for all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

5 persons

23 m²

Bed options:

2 Double beds

Shower

Heating

room details

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King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Standard Room

Max:

2 persons

23 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Burlington3300 ft

Airports

John C. Munro (YHM) 20.6 mi

Pearson (YYZ) 30.3 mi

Train

Burlington GO Station 1.0 mi

Appleby GO Station 2.7 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Ample Parking Space

“Having plenty of accessible parking made our arrival and stay incredibly convenient, especially after our late night at the wedding.” view full review

Delicious On-Site Meals

“The restaurant offered fantastic dishes; my husband raved about the meatloaf and my kids couldn't get enough of the honey wings!” view full review

Comfortable Rooms

“The beds were exceptionally comfortable, providing us with a great night's sleep after a long day of activities.” view full review

Fantastic Wi-Fi Access

“The Wi-Fi connection was strong and reliable, perfect for keeping everyone connected during our stay for the dance competition.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Hiking
Cycling
Golf course

Services

Room service
Housekeeping
Dry cleaning

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

3063 South Service Rd, Burlington, Canada, L7N3E9

Map view

3063 South Service Rd, Burlington, Canada, L7N3E9

City landmarks

Parks

Spencer Smith Park

2.2 mi

Mall

Burlington Mall

3200 ft

Burlington Centre

2400 ft

Knights of Columbus Hall

2400 ft

Bobby D's Billiards and Grill

2900 ft

Wave Twin Rinks

1.3 mi

Burlington Indoor GO-Karts

3200 ft

Mainway Sports and Game Ctr

3500 ft

Guru Ravidass Sabha

3600 ft

St. Christopher's Parish Centre

4000 ft

Ebinezer Canadian Reformed Church

4400 ft

Faith Church

4500 ft

Libraries

Burlington Public Library

1.3 mi

Business Skills Inc

5200 ft

Garden

Central Park Labyrinth

1.1 mi

Glad Tidings Pentecostal Church

1.1 mi

Mountainside Arena

1.7 mi

Calvary Burlington Baptist Church

1.2 mi

Burlington Bowl

1.2 mi

Museums

Ireland House Museum

1.8 mi

Burlington Community Church of the Salvation Army

1.2 mi

Mall

Walmart Saint-Hyacinthe Store

1.2 mi

St. Gabriel's Catholic Church

1.3 mi

Burlington Central Arena

1.3 mi

Burlington Senior Citizens Ctr

1.4 mi

Drury Lane Theatrical Prdctns

1.4 mi

Burlington Christian Fellowship

1.4 mi

4380 S Service Rd #5

Mission Possible Escape Rooms

1.9 mi

Drury Lane Theatrical Productions

1.4 mi

Church

Burlington Christian Reformed Church

1.4 mi

Nearby

Mall

Burlington Mall

3200 ft

Restaurants

Familia Fine Foods

2700 ft

3245 Harvester Rd Unit 17

Koya Japan

4500 ft

777 Guelph Line Burlington Mall

Goody's Restaurant

4600 ft

2469 Mountainside Dr

On a Bun

4000 ft

2388 Fairview St

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

6.2/10

Nice

Rooms

7.3

Location

7.5

Service

7.7

Dining

7.5

Peter

United Kingdom, May 2024

7.4/10

The hotel is a delightful gem, offering cozy rooms and exceptional service. The location is serene, and the dining experience is satisfying. However, some facilities require maintenance.

Rooms

8.0

Our room was cozy and inviting, making our stay more memorable.

Service

9.0

The service staff were absolutely amazing, friendly, and welcoming.

Location

7.0

The hotel's location was very good, surrounded by trees for a tranquil atmosphere.

Dining

7.0

The dining experience was nice and satisfying, especially the homemade bread.

Facilities

6.0

The hotel's facilities are good, but some urgent maintenance is needed to bring them up to standard.

Charlie

United Kingdom, August 2023

7.4/10

The hotel is conveniently located near the GO station and QEW highway, making it a practical choice for travelers visiting Burlington. Despite some noise and heat issues due to the courtyard view, the proximity to major attractions like Niagara Falls and Toronto adds value to the stay. The dining experience, although not expensive, could have more variety. The friendly service stands out, with the staff addressing issues promptly and even offering unexpected rebates. However, the rooms facing the noisy patio proved to be a drawback, indicating the importance of requesting an outside room for a quieter evening.

Rooms

7.0

The rooms met our standards, however, facing the closed patio led to noise and chlorine smells from the pool area. Opting for an outside room is advisable for a more peaceful stay.

Service

9.0

The service was very friendly and accommodating, with the staff addressing all issues promptly. The unexpected accommodation rebate was a gesture that was highly appreciated.

Location

8.0

The hotel's location near the GO station and QEW highway is convenient for travelers exploring Burlington. Despite the noise and heat from the enclosed courtyard, the proximity to key attractions between Niagara Falls and Toronto adds to its appeal.

Dining

6.0

The dining options, including complimentary compensation meals, were not too expensive but could benefit from more variety. Breakfast at around $7 per person could offer better value for money.

Facilities

7.0

The facilities, including dry cleaning and housekeeping services, were satisfactory but could be enhanced to offer better value for money.

Willie

United Kingdom, August 2023

7.8/10

The hotel had spacious and warm rooms that were clean and up to expectations, with all the amenities I needed. The service was a mix of extremely friendly and unfriendly experiences. The location worked well for our day trips to nearby cities. The dining experience offered truly excellent dishes. The facilities were in good condition, yet slightly half renovated in places.

Rooms

8.0

The rooms were bigger than most hotel rooms, warm, and clean with all the needed amenities.

Service

6.0

The service had highs and lows, from extremely friendly to unfriendly encounters.

Location

9.0

The location was perfect, very close to the highway and many restaurants, making day trips easy.

Dining

9.0

The dining experience was truly excellent, offering homestyle Japanese dishes.

Facilities

7.0

The facilities were in good condition, yet slightly half renovated in places.

Edward

United Kingdom, June 2023

7.0/10

The hotel is spacious but very dated, with clean rooms, and overall cleanliness is well-maintained. The central location facing into the game room and pool, while convenient for exploring nearby areas, needs urgent maintenance to match the standard of the rest of the hotel. Despite some noise until the late quiet hours, the hotel was my choice due to its proximity to various dining options in the surrounding areas.

Rooms

7.0

The rooms, although facing the atrium and potentially noisy until late hours, were clean and spacious but showed signs of being outdated.

Service

7.0

The service at the Holiday Inn Burlington Ontario was a mixed experience. While the restaurant and lounge were enjoyable, there was a slight hiccup with room cleaning when the 'do not disturb' sign was left out, but the staff were courteous and pleasant overall.

Location

6.0

The hotel's location was chosen for its proximity to various attractions in St Catharines, Hamilton, Orville, and Cambridge, but it requires urgent maintenance to match the rest of the hotel's standard.

Dining

8.0

During my stay, the dining experience was pleasant, and the complimentary compensation for the closed pool added to the overall satisfaction, offering nice homemade sweets and consistently good meals.

Facilities

7.0

The additional facilities of the hotel were well-maintained and served their purpose, although some urgent maintenance is needed for certain areas.

Wendy

United Kingdom, June 2023

6.8/10

The hotel is conveniently located close to the highway and many restaurants, making it a perfect spot for travelers. The rooms are comfortable and clean, and the service is helpful despite some minor issues. The dining options are good, but there are areas that need urgent maintenance. Overall, it offers decent value for money.

Rooms

7.0

The room facing a noisy patio had a chlorine smell from the pool but was still clean and comfortable.

Service

6.0

The service, though generally helpful, lacked attention to detail with minor issues like cleaning.

Location

8.0

The hotel's location is great for easy access to the highway and nearby restaurants, but some areas need urgent maintenance.

Dining

7.0

The dining experience was good, but some maintenance is required to bring it to the standard of the rest of the hotel.

Facilities

6.0

The hotel offers facilities for kids and toddlers to play in, although some urgent maintenance is needed.

Herbert

United Kingdom, May 2023

7.4/10

The hotel offers a comfortable stay with friendly staff and a great location, though some rooms face noisy areas. The service was top-notch with generous gestures from staff members. The dining experience was varied but with a few limitations. The facilities were adequate for a pleasant stay.

Rooms

7.0

My room faced an indoor area, causing some noise; consider requesting an outside room for quieter surroundings. The room was located at the end of a long corridor, not ideal for accessibility.

Service

9.0

The staff, especially at Reception and the restaurant, were accommodating and went above and beyond to assist guests. They helped with lost items and even offered a complete rebate on the night's accommodation without being asked.

Location

7.0

The hotel's location was convenient for accessing major roads to Toronto or Niagara, but facing the game room and pool made it noisy at times. The common area was spacious, and other restaurant options were nearby.

Dining

8.0

Dining options were good with some items quite affordable, but additional variety would enhance the experience.

Facilities

6.0

The hotel has a pool, fitness room, bar, and restaurant. However, room locks and bathroom doors needed maintenance, affecting usability.